"I Went Home in Pain" Kenyan Woman in Germany Shares Painful Struggle After Being Denied Medical Treatment

Katama Mbaru
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Photo: Courtesy

For many, living in Germany promises order, safety, and quality healthcare. But for a Kenyan woman based in the country, the system turned out to be a source of pain and frustration. 


She narrates how a simple visit to the hospital became an uphill battle, leaving her sick and helpless.


“One disadvantage of living in Germany is that you can’t just wake up one morning and decide to go to a hospital,” she explains. Unlike in Kenya, where one can walk into a clinic for immediate attention, Germany requires patients to follow strict protocols. 


You must see your registered doctor—whether a gynecologist, dentist, or orthopedic specialist—who then determines whether you need hospital admission. 


Her ordeal began last week when she fell ill and sought help. Without a doctor for her specific ailment, she faced repeated rejection. 


“I tried going to various doctors, but all I heard was, ‘We’re not taking new patients.’ I had no choice but to keep moving from one clinic to another until I gave up,” she recalls, her voice tinged with frustration.


The consequences were immediate. Unable to access care, she had to return home, sick and in pain. 


The only option left, she says, is to wait until her condition worsens enough to qualify as an emergency, so an ambulance can take her straight to a hospital.


Despite the physical and emotional strain, she finds small moments of relief. “I took this picture on my way home after trying several doctors. 


Spring is beautiful… at least something brightens the ordeal,” she shares, capturing the delicate blooms along her path in a fleeting moment of hope.


Her story highlights a little-known challenge for expatriates in Germany: navigating a healthcare system that, while highly efficient, can feel unyielding and inaccessible to newcomers.


For this Kenyan woman, the experience has been a harsh reminder of the limits of a system many praise. 


“The flip side that we don’t talk about often,” she says, shaking her head. 


For now, she lies down, hoping to heal or to be taken seriously when emergency strikes.

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