It all started on a busy afternoon in Nairobi’s bustling Central Business District. I, Daniel Mwangi, was walking back from a client meeting when I felt a sudden tug on my pocket.
Two women, dressed in bright clothes, had snatched my brand-new phone — worth KSh 78,000 — and ran toward the crowded street.
I froze for a moment, stunned. I shouted for help, but in the chaos of the market, it seemed like no one was paying attention. Panic and frustration surged through me.
This was not just a phone; it was my lifeline — my work, contacts, and savings were all linked to it.…CONTINUE READING